IT AND IT SERVICE MANAGEMENT (ITIL)

IT and IT Servicemanagement (ITIL)

@-yet optimizes the benefits of IT and puts it to its proper use: supporting business and production processes in accordance with requirements while keeping costs at an optimum level.

@-yet builds the IT service factory independently of manufacturers (@-yet does not deal with hardware or software!!) according to "best practice" procedures, with consideration above all to optimized operating processes and costs.

IT is intended to support value added in an enterprise. But this can only be achieved if IT is kept consistently in line with business processes and necessities. This requires an appropriate IT strategy and IT governance in which the business requirements for IT are the starting point for any IT design and procurement.

In the past, IT strategy has all too often followed the requirements of hardware and software products.
The result are the "grown landscapes", which are barely manageable with their multiplicity of platforms.

This results in a lack of transparency in costs and operation.

@-yet creates transparency by developing an "IT Factory" unique to each company.

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